Change Management, Digital Transformational Leadership, and Collective Efficacy on Organizational Resilience: A Conceptual Framework
Keywords:
Change Management, Digital Transformational Leadership, Collective Efficacy, Organizational Resilience, Conceptual FrameworkAbstract
This conceptual paper develops an integrative framework that examines how change management, digital transformational leadership, and collective efficacy interact to enhance organizational resilience in an increasingly volatile and technology-driven environment. Drawing from dynamic capabilities, transformational leadership, and social cognitive theories, the study conceptualizes resilience as a dynamic organizational capability shaped by the alignment of structural adaptability, visionary leadership, and collective belief systems. Effective change management ensures organizational readiness and cultural adaptability, fostering proactive responses to technological and environmental disruptions. Simultaneously, digital transformational leadership empowers employees through innovation, collaboration, and digital competence, enabling agile and informed decision-making. Collective efficacy acts as the psychological mechanism linking these dimensions by cultivating shared confidence, trust, and team cohesion, which transform strategic change and leadership efforts into sustained organizational strength. The proposed model bridges a significant theoretical gap by integrating structural, technological, and behavioral determinants of resilience into a unified perspective. It further provides practical insights for leaders, policymakers, and educators seeking to embed resilience into organizational systems through human-centered and technology-enabled strategies. Aligned with the transformative goals of initiatives such as Saudi Vision 2030, this framework underscores that sustainable resilience is achieved not solely through digital advancement but through the empowerment, engagement, and shared capability of people working collectively toward continuous innovation and adaptability.
References
Afshar, M. Z., & Shah, M. H. (2025). EXAMINING THE ROLE OF CHANGE MANAGEMENT IN ENHANCING ORGANIZATIONAL RESILIENCE IN PUBLIC SECTOR ENTITIES. Center for Management Science Research, 3(3), 931-942.
Al Fataih, M. H. A., & Aldhmour, F. M. (2024, March). Impact of Digital Transformation on Organizational Resilience. In 2024 International Conference on Open Innovation and Digital Transformation (OIDT) (pp. 1-7). IEEE.
Al Mohannadi, I. M., Naji, K. K., Abdella, G. M., Nabeel, H., & Hamouda, A. M. (2023). Towards a Resilient Organization: Lessons Learned from the Oil and Gas Sector in Qatar. Sustainability, 16(1), 109.
Al-Husban, D. A. A. O., Almarshad, M. N. D., & Altahrawi, M. A. (2021). Digital leadership and organization’s performance: The mediating role of innovation capability. International Journal of Entrepreneurship, 25(5), 1-16.
Ali, H. M., Ranse, J., Roiko, A., & Desha, C. (2024). Developing a healthcare transformational leadership competency framework for disaster resilience and risk management. International Journal of Disaster Risk Reduction, 113, 104898.
Ali, Q., & Amin, S. (2025). Human-Centered Digital Leadership as a Catalyst for Sustainable Transformation in Higher Education: A Strategic Framework. Pakistan Social Sciences Review, 9(3), 498-518.
Aljuhmani, H. Y., Awwad, R. I., Albuhisi, B., & Hamdan, S. (2024). The Impact of Digital Transformation Leadership Competencies on Firm Performance Through the Lens of Organizational Creativity and Digital Strategy. In Innovative and Intelligent Digital Technologies; Towards an Increased Efficiency: Volume 1 (pp. 283-293). Cham: Springer Nature Switzerland.
Björndahl, A., & Nilsson, V. (2023). Strategic Management of organizational resilience in SMEs: A multiple case study of SMEs from a resource-based view and dynamic capabilities view.
Candrasa, L., Cahyadi, L., Cahyadi, W., & Cen, C. C. (2024). Change management strategies: Building organizational resilience in the digital era. Journal of Ecohumanism, 3(7), 4125-4135.
Candrasa, L., Cahyadi, L., Cahyadi, W., & Cen, C. C. (2024). Change management strategies: Building organizational resilience in the digital era. Journal of Ecohumanism, 3(7), 4125-4135.
Evenseth, L. L., Sydnes, M., & Gausdal, A. H. (2022). Building organizational resilience through organizational learning: A systematic review. Frontiers in Communication, 7, 837386.
Gichuhi, J. M. (2021). Shared leadership and organizational resilience: a systematic literature review. International Journal of Organizational Leadership, 10(1), 67-88.
Gunawan, M., Soetjipto, B., & Sudhartio, L. (2023). How to link organizational resilience to transformational entrepreneurship behavior as theoretical framework gap–A systematic literature review. F1000Research, 12, 761.
Hardin, A. (2023, December). Information and communication technology enabled collaboration: Understanding the critical role of computer collective-efficacy. In European, Mediterranean, and Middle Eastern Conference on Information Systems (pp. 135-147). Cham: Springer Nature Switzerland.
He, Z., Huang, H., Choi, H., & Bilgihan, A. (2023). Building organizational resilience with digital transformation. Journal of Service Management, 34(1), 147-171.
Ho, G. K., Lam, C., & Law, R. (2023). Conceptual framework of strategic leadership and organizational resilience for the hospitality and tourism industry for coping with environmental uncertainty. Journal of Hospitality and Tourism Insights, 6(2), 835-852.
Juliana, B. M., Prabowo, H., Alamsjah, F., & Hamsal, M. (2023, February). The Analysis Effect of Adaptive Leadership, Digital Adoption, And Organization Agility on The Resilience of Indonesian Banks. In Proceeding Medan International Conference on Economic and Business (Vol. 1, pp. 1882-1891).
Karawya, H. (2024). Impact of Digital Transformation on Organizational Culture Within Saudi Enterprises: The Mediating Roles of Leadership Styles.
Kogila, N., Senthamizhselvi, A., & Selvakumari, R. (2024). Building a Resilient Workforce in Indian IT: The Impact of Strategic Leadership and Knowledge Management on Change Management. Pakistan Journal of Life & Social Sciences, 22(2).
Kuchenbaur, M., & Peter, R. (2021). Assessing the role of collective efficacy beliefs during participative occupational health interventions. Frontiers in public health, 9, 797838.
Liu, Y., Guo, M., Han, Z., Gavurova, B., Bresciani, S., & Wang, T. (2024). Effects of digital orientation on organizational resilience: a dynamic capabilities perspective. Journal of Manufacturing Technology Management, 35(2), 268-290.
Lopez-Gajardo, M. A., Garcia-Calvo, T., Gonzalez-Ponce, I., Diaz-Garcia, J., & Leo, F. M. (2023). Cohesion and collective efficacy as antecedents and team performance as an outcome of team resilience in team sports. International Journal of Sports Science & Coaching, 18(6), 2239-2250.
Prayag, G., & Dassanayake, D. C. (2023). Tourism employee resilience, organizational resilience and financial performance: the role of creative self-efficacy. Journal of Sustainable Tourism, 31(10), 2312-2336.
Rice, A., & Williams, T. (2020). COLLECTIVE EFFICACY AND THE CHALLENGES OF CURRICULUM CHANGE MANAGEMENT. In INTED2020 Proceedings (pp. 2636-2640). IATED.
Saemaldaher, K., & Emeagwali, O. L. (2025). The Role of Open Innovation in Enhancing Organizational Resilience and Sustainability Performance Through Organizational Adaptability. Sustainability, 17(13), 5846.
SAYYD, S. M. (2024). Change management and its relationship to developing sports activities in Saudi universities-Kingdom Vision 2030. Journal of Applied Sports Science, 14(1), 24-36.
Sharma, A. (2025). Managing Resistance in Complex Digital Transformations: A Comparative Study of Change Management Models in Complex Organizational Systems. IJSAT-International Journal on Science and Technology, 16(3).
Tipu, S. A. A. (2022). Organizational change for environmental, social, and financial sustainability: A systematic literature review. Review of Managerial Science, 16(6), 1697-1742.
Trenerry, B., Chng, S., Wang, Y., Suhaila, Z. S., Lim, S. S., Lu, H. Y., & Oh, P. H. (2021). Preparing workplaces for digital transformation: An integrative review and framework of multi-level factors. Frontiers in psychology, 12, 620766.
Trieu, H. D., Nguyen, P. V., Tran, K. T., Vrontis, D., & Ahmed, Z. (2024). Organisational resilience, ambidexterity and performance: the roles of information technology competencies, digital transformation policies and paradoxical leadership. International Journal of Organizational Analysis, 32(7), 1302-1321.
Trubetskaya, A., & Mullers, H. (2021). Transforming a global human resource service delivery operating model using Lean Six Sigma. International Journal of Engineering Business Management, 13, 18479790211051267.
Tulungen, E. E., Tewal, B., & Pandowo, M. (2022). The role of digital leadership mediated by digital skill in improving organizational performance. Journal of Accounting Research, Organization and Economics, 5(2), 156-171.
Ullah, I., Ud Din, S., Wang, B., Fiaz, M., Yuan, Y., Hayat Mughal, Y., & Alhaider, M. (2025). Digitalizing the hospitality industry: the impact of digital transformational leadership, digital culture and taking charge on organizational resilience. International Journal of Contemporary Hospitality Management.
Valizadeh, N., Ghazani, E., Akbari, M., & Shekarkhah, J. (2022). How do collective efficiency and norms influence the social resilience of Iranian villagers against the COVID-19? The mediating role of social leadership. Frontiers in Public Health, 10, 861325.
Vinarski-Peretz, H., & Kidron, A. (2024). Antecedents of public managers’ collective implementation efficacy as they actualize new public services. Public Money & Management, 44(5), 418-427.
Yang, M., Talha, M., Zhang, S., & Zhang, Y. (2025). Exploring the Mechanisms Linking Digital Leadership to Employee Creativity: A Moderated Mediation Model. Behavioral Sciences, 15(8), 1024.
Yang, Z., Dong, M., Guo, H., & Peng, W. (2025). Empowering resilience through digital transformation intentions: synergizing knowledge sharing and transformational leadership amid COVID-19. Journal of Organizational Change Management, 38(1), 59-81.
Ye, Q. (2025). Digital leadership enhances organizational resilience by fostering job crafting: the moderating role of organizational culture. Scientific Reports, 15(1), 24640.
Yustian, O. R., & Ratnapuri, C. I. (2025, February). Digital transformation, change management, and organizational resilience in the culinary sector in West Java. In IOP Conference Series: Earth and Environmental Science (Vol. 1460, No. 1, p. 012008). IOP Publishing.
Zadok, A., Benoliel, P., & Schechter, C. (2024, June). Organizational resilience and transformational leadership for managing complex school systems. In Frontiers in Education (Vol. 9, p. 1333551). Frontiers Media SA.
Downloads
Published
How to Cite
License
Copyright (c) 2025 Journal of Reproducible Research
This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright of the article belongs to Journal of Reproducible Research (JRR) once the paper is ACCEPTED for publication. Author(s) agrees to this terms, during submission.
