A Conceptual Framework for the Impact of Total Quality Management and IT Alignment on Human Resource Development: The Mediating Role of Learning Agility in Saudi Educational Institutions

Abstract

This paper proposes an extended conceptual framework that investigates the mediating role of learning agility in the relationship between Total Quality Management (TQM), IT alignment, and Human Resource Development (HRD) within Saudi educational institutions. With Saudi Arabia's Vision 2030 aiming to elevate the education sector into a globally competitive, knowledge-driven industry, the emphasis on integrating advanced management practices such as TQM and IT alignment has become paramount. Both TQM and IT alignment are recognized as critical enablers of HRD, yet there is limited understanding of how these elements interact synergistically. This study also highlights the role of employee learning agility as a key mediator, which amplifies the effectiveness of TQM and IT alignment on HR outcomes by fostering adaptability and continuous learning. By addressing the unique challenges faced by Saudi educational institutions particularly in aligning technological strategies with quality management practices this framework provides valuable insights for educational policymakers, administrators, and HR practitioners. Recommendations are made for fostering learning agility and aligning organizational strategies to improve HRD outcomes, thereby supporting the overarching goals of Saudi Vision 2030.